When someone discloses family violence, how we respond can make a huge difference. A good response does not mean solving the problem or giving advice. It means listening, believing, and supporting the person with care.
Key steps include:
- Listen without judgment: Let the person speak in their own time and in their own words. Avoid interrupting or questioning their decisions.
- Believe them: Believing a victim-survivor helps build trust and counters the shame and fear they may feel.
- Validate their feelings: Say things like, "I'm sorry this is happening to you" or "You don't deserve this."
- Reassure them it’s not their fault: Many people feel guilty or confused about the abuse. Remind them they are not to blame.
- Avoid telling them what to do: Instead of giving advice, ask what they need and explore safe options together.
