Section outline

  • Once family violence is recognised, knowing how to respond safely and appropriately is essential. This module introduces simple, beginner-level approaches to responding with empathy, respect, and awareness. It also highlights how to ensure a victim-survivor feels supported and empowered, without causing further harm or placing them at greater risk.

    • Objectives

      In this module, you will learn how to respond when someone tells you they are experiencing family violence. You will learn to:

      • Listen in a respectful and caring way
      • Speak kindly and without judgment
      • Help the person feel safe and supported
      • Know what to say and what not to say
      • Avoid making the situation worse or more dangerous

       

      Key Topics

      • The basics of a safe and supportive response
      • Responding without increasing risk
      • How to have a helpful conversation
      • Looking after yourself
      • Resources and referrals